SHIPPING

Each Everbloom botanical is carefully packaged and shipped with tracking and insurance through a trusted national carrier. Every arrangement is handcrafted and prepared for travel with the same care and attention that goes into its creation.

GUARANTEE

In the unlikely event that your piece arrives damaged, please contact us within 14 days of delivery with photos of the damage and its packaging. Claims must relate to damage sustained during transit and are evaluated on a case-by-case basis. We cover all return shipping costs for valid claims and will work with you to repair or replace the affected piece — most claims will be resolved within four weeks.

CARE

Every botanical is handcrafted using premium materials and techniques that are continually tested and refined. With proper care, your flowers are designed to remain beautiful for years—even decades.

As part of this process, a collection of test flowers has spent the last three years in a Pennsylvania three-season porch, enduring dramatic changes in temperature and humidity without deterioration. Nevertheless, we recommend displaying your botanical away from prolonged direct sunlight and excessively damp environments to ensure its longevity.

Since each piece is handmade, slight variations are part of its character and uniqueness.

REPAIRS

Because every piece is made to order, all sales are final. If your botanical is ever damaged through the years — a bent stem, a loosened petal — Julia will repair it whenever repair is possible, for the life of the piece. You’re responsible for shipping it to the studio and for return shipping once the repair is complete.